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Sizes
All sizes quoted are UK sizes, see this conversion table for US and European Sizes
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Size Guide
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To Fit
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UK 10 |
US 8 |
EUR 38 |
UK 12 |
US 10 |
EUR 40 |
UK 14 |
US 12 |
EUR 42 |
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Bust
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(cms) |
85 |
89 |
93 |
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(inches) |
33.5 |
35 |
36.5 |
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Waist
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(cms) |
69 |
72 |
76 |
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(inches) |
27 |
28.5 |
30 |
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Hips
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(cms) |
93 |
95 |
100 |
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(inches) |
36.5 |
37.5 |
39.5 |
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UK 16 |
US 14 |
EUR 44 |
UK 18 |
US 16 |
EUR 46 |
UK 20 |
US 18 |
EUR 48 |
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Bust
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(cms) |
97 |
102 |
107 |
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(inches) |
38 |
40 |
42 |
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f |
g |
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Waist
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(cms) |
80 |
86 |
91 |
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(inches) |
31.5 |
34 |
36 |
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Hips
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(cms) |
104 |
108 |
113 |
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(inches) |
41 |
42.5 |
44.5 |
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Size Information
As we all know, garment sizes can vary enormously ... so we measure all our garments and state the actual measurements in our descriptions, despite what the labels states.
PLEASE check your measurements carefully against those stated in the ad - you might 'usually' be a Size 14 but some garments come up big and some come up small. If we think a garment comes up small or large compared to the norm, we list it in its more appropriate size.
If you have any queries regarding this please don't hesitate to contact us.
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Precautions
Hand made and hand printed fabrics need special care. Sunlight and detergents hasten fading. Please follow the washing instructions that accompany each item. Do not lay deep coloured items over light coloured surfaces due to the possibility of irreversible colour transfer. Moonbeam Clothing cannot be held responsible for any such damage incurred.
Moonbeam Clothing cannot accept any returns due to slight colour and size differences between any goods depicted on our website and the actual sizes and colours, which may for instance have occurred in the printing and dyeing process.
Out of Stock items
If an item shown is out of stock, we will notify you immediately with a realistic timeline of dispatching goods.
Payment
All prices are shown in UK Sterling, you may toggle between various currencies. If you currency is not shown, please email us for a total cost. Payment can currently be made by Paypal, or Credit card (through Paypal), cheque, or PO. (Please do not send cash). Cheques will require standard clearing period (usually 3 working days) before goods are despatched. Your credit card details will be processed through our nominated handling companies (Paypal), which provides 'instant online ordering". All credit/debit card holders are subject to validation checks and authorisation by the card issuer.
If the issuer of your payment card refuses to authorise payment to us, we will not be liable for any delay or non-delivery.
Order Cancellation
You have the right to cancel your order within 7 working days after receiving your products without giving a reason providing the item/s is returned to us in perfect condition. The 7 working day cancellation period begins the day after receipt of the goods. You will however have to pay the cost of returning the goods to us. We reserve the right to assess whether goods returned are in the same, perfect condition they were sold and delivered in. If you have decided to cancel your order, or wish to return your goods to Moonbeam Clothing, we will refund your credit card within 30 days of cancellation.
Postage and Packaging
Items ordered may take up to 14 days for delivery, depending on stock. If the item is out of stock we will contact you with a reasonable deliver time.
Complaints
If you are unhappy with our service or product, in the first instance you should e-mail, or write to us. We will endeavour to respond to all complaints within three days.
Data Protection Act
We are committed to protecting your privacy as much as we would our own. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998) and according to the Which? Web Trader Code of Conduct. We will not e-mail you in the future unless it is requested or directly related to your purchase of our goods, or a reply. We will not pass your e-mail address or any personal information to any third party.
Please note that we practice a policy of continual review and reserve the right to change the above terms and conditions at any time without notice.
Useful Site for Consumer Rights
http://europa.eu.int/comm/consumers/index_en.htm
All contents of this site are copyright Moonbeam 2009
Technical, site enquiries or any errors, bad links or suggestions to improve this site should be emailed to webmaster@moonbeamclothing.com
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